1. INTRODUCTION Welcome to AlterHuman, a service provided by Edysor Technologies Pvt. Ltd. (“Company,” “we,” “us,” or “our”). Using or accessing the AlterHuman website with any of our services and applications under “Services” implies agreement to the Terms of Service defined as "Terms." The services require the use of these terms by all users. Please read them carefully. Your access to or usage of our services indicates your acceptance of these Terms and our privacy policy which we incorporate by reference. You must stop using the services if you disagree with any section of these terms. All mentions of "you," "your," and "User" throughout this Terms document represent any person or entity that accesses or makes use of our Services. AlterHuman maintains the right to modify these Terms by its sole discretion through occasional service updates that become effective upon public posting. You agree to the updated terms by making use of the services following their effective date. The webpage references here contain the most recent version of Terms, so please check this page for updates. 2. ACCEPTANCE OF TERMS Binding Agreement A legally binding relationship between you and the company exists through these terms. Through the use of the services, you demonstrate your capability to enter into binding agreements. To continue using the services, you must either hold the authority to accept or be in agreement with all terms included in these legal requirements. Additional Policies The Terms of Use work alongside other agreements that pertain to specific features and services available on AlterHuman. The supplementary terms that are mentioned apart from the standard terms receive integration through reference within these Terms. When there is a conflict between these Terms and accompanying additional terms relating to specific service or feature usage, then the additional terms will only govern the specific interactions with that service or feature. Electronic Communications The use of our services, along with any email exchanges, creates electronic communication between you and us. During your interaction with us, you authorise us to deliver essential communications using electronic channels like text messages and positioned messages on the site platform. Any communication sent or received electronically satisfies legal requirements for written communication. Territorial Restrictions You acknowledge that the services may not be available, appropriate, or lawful in all jurisdictions. You are responsible for compliance with all applicable local, state, national, and international laws, regulations, and conventions in your use of the Services. 3. MODIFICATIONS TO THE TERMS Right to Modify We may update or revise these Terms from time to time to reflect changes in our business, the law, or for other reasons as we may determine. If we make any material changes, we will post the revised terms on this page and indicate the date of the latest revision. Notification of Changes We will provide you with reasonable notice of any material changes by posting a notice on our site or sending you an email notification. However, you understand and agree that it is ultimately your responsibility to review these Terms periodically to ensure you keep abreast of any modifications. Continued Use Your continued use of the services following the posting of revised terms signifies your acceptance of and agreement to the changes. If at any time you do not agree with any revised terms, you must immediately stop using the services. 4. DESCRIPTION OF THE SERVICES AlterHuman is a cutting-edge platform designed to automate and facilitate voice-based interactions using advanced AI technology. The services may include, but are not limited to: Voice Interaction Automation: Employing sophisticated speech recognition and natural language understanding to enable automated responses, dialogue, or other conversational engagements. Integration Features: Providing tools and APIs to integrate with various business workflows and external systems to streamline communication. Analytics & Reporting: Offering insights into interaction metrics, conversation quality, and other data-driven results for optimisation. You acknowledge that AlterHuman is continually evolving. We reserve the right to modify or discontinue, temporarily or permanently, any part of the Services at any time without prior notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Services or any part thereof. 5. ACCOUNT REGISTRATION Registration Process To access certain features of the services, you may be required to register for an account. Registration may involve providing personal information such as your name, email address, and other information. You agree to provide true, accurate, current, and complete information during this process. Account Credentials You are responsible for maintaining the confidentiality of any user names, passwords, or other credentials that you create or use to access the services. You must immediately notify us of any suspected or actual unauthorised use of your account. Responsibility for Account Activity You agree that you are fully responsible for all activities that occur under your account, whether authorised by you or not. AlterHuman will not be liable for any losses arising out of the unauthorised use of your account. Account Security We employ industry-standard security measures to safeguard your information. However, no method of data transmission or storage is entirely secure. You agree that we are not liable for unauthorised access to your account, and you acknowledge that you use the services at your own risk regarding account security. 6. ELIGIBILITY Age Requirement The services are not intended for persons under the age of 18. By accessing or using the Services, you represent and warrant that you are at least 18 years old and have the full right, authority, and capacity to enter into this agreement and abide by all of the Terms. Legal Compliance Your utilisation of the services implies your promise not to carry out actions contrary to domestic laws or regulations. Legally responsible for maintaining compliant use of Services in your geographic area. Business Use Your access to services through a company, organization or other legal entity requires you to have binding authority over these Terms. When referring to these entities through you and your statements, we will use your proper legal name. 7. AI ACCURACY, RELIABILITY, AND LIABILITY The purpose behind our AI technology development focuses on delivering outcomes which maintain fairness while omitting prejudice between users. The systems driven by AI technology such as AlterHuman, purposefully deliver results, but they occasionally sense errors and latent biases and produce outputs that deviate from intended specifications. The learning capabilities of machine learning models extract patterns from sizable data collections, yet no computer system can ensure faultless execution throughout every scenario. Potential for Errors Automated voice interpretation happens with reasonable accuracy yet service users will sometimes experience translation and interpretation errors or misunderstandings. Users recognise that artificial intelligence may generate misunderstandings of actual world facts or specialised domain specifications. Unintended Biases We operate an ongoing training procedure and auditing mechanism to reduce bias in our systems. The generation of biases occurs through the unpredictable combination of training data constraints and the natural complexities both within cultural contexts and speech communication systems. As a protection measure, AlterHuman disclaims legal responsibility for damages that result from potential errors or biases found in AI-generated output. No Guarantee of 100% Accuracy The AI-powered voice interaction service AlterHuman provides automation yet does not offer absolute reliability combined with accuracy nor adherence to policies or legislative and rule frameworks. The outputs are provided “as is,” and you agree that any decisions or actions taken based on AI-generated content are your sole responsibility. Disclaimer of Liability for Commitments or Statements During AI bot interactions, Edysor Technologies Pvt. Ltd. assumes no responsibility for statements and commitments made by its AI bot. Throughout the AI interaction, you will understand that all automated text outputs have no legal force to create contractual or legally binding commitments for the company. Make independent decisions about the reliability of AI information because crucial business and legal details need experienced human evaluation. Assumption of Risk The use of all AI-generated results' potential inaccuracies and unreliability risks becomes your responsibility when you utilise the services. You need to verify information whenever you have doubts about accuracy or legal compliance through independent means before taking action on the information. If you do not accept the inherent risks associated with using an AI-based system, or if you are not in agreement with the limitations outlined above, you must discontinue the use of AlterHuman immediately. 8. PROHIBITED USES You agree not to use the service for any unlawful purpose or in any way that violates local, state, national, or international laws. You are solely responsible for ensuring that your use of the service complies with all applicable laws and regulations. Prohibited uses of AlterHuman include, but are not limited to: Criminal Activities Any action or communication in furtherance of planning or executing acts that violate criminal laws. Malicious, Fraudulent, or Illegal Purposes Engaging in fraudulent schemes, scams, phishing, or other malicious activities designed to harm the company or third parties. Intellectual Property Infringement Copying, distributing, or otherwise using any aspect of the Services in violation of third-party intellectual property rights or the Company’s intellectual property rights. Defamatory, Harassing, Abusive, or Threatening Use Using the services to defame, harass, stalk, threaten, or otherwise violate the legal rights of others (such as rights of privacy and publicity). Distribution of Unauthorized Spam Launching or facilitating the distribution of unsolicited bulk messages or spam that could interfere with the normal operations of the service or the experiences of other users. Transmission of Viruses, Malware, or Other Destructive Code Uploading or transmitting any data, file, software, or link that contains or redirects to a virus, Trojan horse, worm, or other harmful component. Gathering or Transmitting Personal Information Without Consent Harvesting, collecting, or storing any personal information of other users without their express permission or using such information in ways not intended by the Service. Interference with Service Functionality or Security Features Attempting to interfere with, disrupt, or disable any security-related features of the service or features that enforce limitations on use. Any violation of these prohibited uses will constitute a material breach of these Terms and may result in immediate suspension or termination of your account, as well as potential legal action. 9. USER CONTENT Ownership of User Content You retain all intellectual property rights in any content (“User Content”) that you create or submit through the Services. AlterHuman does not claim ownership over your user content. License to Company By making User Content available through the Services, you grant AlterHuman a worldwide, royalty-free, non-exclusive, sublicensable, and transferable license to use, reproduce, modify, distribute, prepare derivative works of, display, and perform the User Content for the purpose of operating, promoting, and improving the Services. User Content Responsibility You are solely responsible for your User Content and the consequences of sharing or publishing it. You represent and warrant that you have all necessary rights to your User Content and that the use of your User Content by AlterHuman does not and will not violate any law or infringe the rights of any third party. Monitoring of User Content We maintain the right to inspect user content within the platform, though we don't need to execute this right. User-content violations will result in automatic removal or disabling provided by CT Assistant Network Corp. at its discretion, with prior notice being optional. 10. INTELLECTUAL PROPERTY RIGHTS Company IP Except for User Content, all materials, including, without limitation, logos, designs, text, graphics, images, software, code, data, and other files (collectively, “Company IP”), are the exclusive property of AlterHuman or its licensors. You do not acquire any right, title, or interest in or to the company's IP by using or accessing the services. Trademarks All trademarks, service marks, trade names, and logos appearing on or through the Services belong to AlterHuman or the respective owners of such marks. You are not permitted to use these marks without the prior written consent of AlterHuman or the applicable third party. Feedback The input regarding the services, including AlterHuman, is voluntary. Your feedback grants AlterHuman a worldwide, perpetual, irrevocable, royalty-free license to incorporate your feedback into our products and services without any obligations towards you. Third-Party Rights As part of our agreement, you must abstain from challenging third-party intellectual property ownership or their copyrighted materials through infringement or misappropriation. We need to know about supposed intellectual property infringements within our services so we can investigate and respond appropriately. 11. PRIVACY POLICY Your privacy is important to us. Please review our Privacy Policy (if available) to understand how we collect, use, and disclose personal information. The Privacy Policy is incorporated by reference into these Terms. By using the Services, you acknowledge that you have read and understood our Privacy Policy and agree that the Company may use such data in accordance with its provisions. 12. THIRD-PARTY LINKS AND RESOURCES The Services may contain links to third-party websites, resources, or services that are not owned or controlled by AlterHuman. We provide these links as a convenience, and the inclusion of any link does not imply endorsement by AlterHuman of the linked site. You acknowledge and agree that we are not responsible or liable for the content, products, or services available on these third-party sites. You further acknowledge and agree that AlterHuman will not be responsible or liable, directly or indirectly, for any damage or loss caused by, or in connection with, your use of or reliance on any such content, goods, or services available on or through any such site or resource. 13. FEES AND PAYMENT (IF APPLICABLE) Payment Terms Customers must pay fees to access specific capabilities found within the services. Upon using our services, you agree to make payments according to applicable fees that are due promptly. All payments related to your purchase must be made in the defined currency at the registration time. Refund Policy No exception exists for fee refunds unless a specific statement accompanies the service that you are purchasing. Taxes When using the services, you must pay all applicable taxes and fees set by AlterHuman. Billing Information Maintaining accurate billing information with AlterHuman is both your responsibility and your duty. Your payment authorisation allows AlterHuman to bill your established payment method while charging standard recurring payments for selected fee-based features. When we cannot charge your payment method or your payment returns to us for any reason, we may block your access to our paid features. 14. DISCLAIMER OF WARRANTIES As Is, As Available Users access "The Services" but do so under "as is" terms paired with "as available" availability, which excludes all warranties that exist under law. Specifically, in compliance with existing legal frameworks, AlterHuman chooses to explicitly or implicitly disclaim all active or implicit warranties, including merchantability and fitness for specific use cases. AI-Based Nature When you start using these services, you accept the fact that artificial intelligence drives their algorithms, but systems may produce unexpected results and errors or contain unanticipated biases. The AI output generation from AlterHuman does not give users any assurance about its reliability, accuracy or completeness. Third-Party Integrations Within the services, one can discover third-party applications and services that enable integration features. The company only accepts the responsibility for platform interface interruptions that impact AlterHuman's operation system errors or platform inaccuracies at the provider level. The terms insulating customers from liability when using third-party services can be found throughout these external policies. No Guaranteed Outcomes Every service outcome from AlterHuman's services exists purely at the customers' discretion and risk. The services help create interactions, but you must exercise control and bear responsibility for all these interactions. No Warranties Against Interruption or Security Breaches We work to protect the security and integrity of our services. Yet, we do not make any guarantees about continuous availability with no interruptions and no viruses or errors while only providing limited error corrections. 15. LIMITATION OF LIABILITY Exclusion of Certain Damages To the maximum extent permitted by applicable law, AlterHuman, its affiliates, officers, employees, agents, suppliers, or licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses arising from or in connection with your use of the Services. Liability Cap In no event shall the total liability of AlterHuman, its affiliates, officers, employees, agents, suppliers, or licensors for all claims relating to the Services exceed the greater of the amounts paid by you to AlterHuman for the past twelve months of the Services in question or one hundred U.S. dollars (USD $100). Applicability Certain jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. Accordingly, some of the above limitations may not apply to you. In such cases, AlterHuman’s liability will be limited to the greatest extent permitted by law. User Responsibilities You understand and agree that you are personally responsible for your use or misuse of the services and any consequences thereof, including any liability or damage you may cause to AlterHuman or others. 16. INDEMNIFICATION You agree to defend, indemnify, and hold harmless AlterHuman, its parents, subsidiaries, affiliates, officers, employees, agents, partners, suppliers, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees and costs) arising from or in any way related to: Your access to, use of, or alleged use of the Services; Your violation of these Terms or any representation, warranty, or agreements referenced herein; Your violation of any third-party right, including without limitation any intellectual property, confidentiality, or privacy right; or Any dispute or issue between you and any third party. AlterHuman reserves the right, at its own expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. 17. TERMINATION AND SUSPENSION Termination by You You may terminate your account and stop using the Services at any time. Termination of your account does not relieve you of any obligations to pay any accrued fees. Termination by AlterHuman We reserve the right to terminate or suspend your account or access to the Services at our sole discretion, with or without notice, for any reason, including without limitation, breaches of these Terms or suspected fraudulent or illegal conduct. Effect of Termination Upon termination of your account, your right to use the Services will immediately cease, and any data associated with your account may be deleted. However, any licenses granted to AlterHuman regarding your User Content shall survive, as well as any sections of these Terms that by their nature should survive termination (such as disclaimers, limitations of liability, and indemnification obligations). 18. GOVERNING LAW AND DISPUTE RESOLUTION Governing Law These Terms operate under and follow the legislation of Edysor Technologies Pvt. Ltd.'s location of incorporation while ignoring the conflicts of law provisions of that jurisdiction. Jurisdiction and Venue You agree to allow all legal disputes concerning these Terms or Service usage exclusively to take place within Edysor Technologies Pvt. Ltd.'s primary business location. You permanently relinquish your ability to object when these courts assert their authority over you as well as their choice of venue. Arbitration You are required by our sole decision to resolve disputes arising from these Terms or Services use through final and binding arbitration governed by the designated arbitration organisation in your jurisdiction. Injunctive Relief The terms of this section do not prevent AlterHuman from pursuing equitable relief or seeking court protection for its intellectual property rights and additional proprietary interests in any jurisdiction where courts display competency. 19. FORCE MAJEURE AlterHuman shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including, without limitation, acts of God, war, terrorism, riots, embargos, civil or military authority, fires, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor, or materials. 20. MISCELLANEOUS PROVISIONS Entire Agreement These Terms, along with any other legal notices or policies published by AlterHuman, constitute the entire agreement between you and AlterHuman concerning the Services. They supersede any prior agreements or communications between you and AlterHuman regarding the subject matter contained herein. Severability If any part of these Terms is held invalid or unenforceable, that portion shall be construed to reflect the parties’ original intent, and the remaining portions shall remain in full force and effect. No Waiver The failure of either party to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Assignment These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you. AlterHuman may transfer or assign these Terms without restriction. Relationship of Parties No agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or created by these Terms. Headings Headings in these Terms are provided for convenience only and shall not affect the meaning or interpretation of these provisions. Survival All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, warranties, disclaimers, indemnity obligations, and limitations of liability. 21. EXTENSIVE ELABORATION FOR CLARITY (ADDITIONAL CLAUSES TO REACH A COMPREHENSIVE UNDERSTANDING) In the interest of ensuring Users fully comprehend their rights, obligations, and the scope of AlterHuman’s AI-based functionalities, this section provides further elaboration on key matters such as AI fairness, potential biases, user conduct expectations, and more. This elaboration is intended to reinforce clarity, so Users engage with the platform under well-defined parameters. While some of these points reiterate or expand upon earlier sections, they are included here to give additional context and depth. 21.1 AI Fairness and Potential Biases Training Data and Sources AlterHuman’s AI models learn from diverse datasets compiled from various sources. We actively curate, cleanse, and refine these datasets to eliminate hateful, discriminatory, or otherwise problematic language. However, since no dataset is perfect, partial biases may persist. We conduct periodic audits of the AI outputs to identify patterns indicating possible bias. Despite these measures, some biases might remain undetected. Such biases could affect the model’s responses, especially in complex or context-specific queries. Continuous Improvement We welcome feedback from users regarding any suspected bias or inaccuracies in the responses. Such community-driven feedback is critical in refining the models and training processes. AlterHuman invests in research and development to advance interpretability tools, aiming to understand and rectify any issues emerging in AI outputs over time. Educational and Informational Purposes The primary aim of our AI-based responses is to offer informational and operational support for tasks like call automation or voice-based engagements. It is not intended to serve as a substitute for professional advice in specialised fields such as law, finance, or medicine. Users must undertake independent verification of any information gleaned from the AI if it pertains to critical decision-making or specialised regulations. 21.2 User Accountability and Conduct Legal Compliance Users must remain vigilant in ensuring that their activities on the platform remain aligned with all relevant local, national, and international laws. This includes, but is not limited to, data protection regulations, consumer protection laws, and intellectual property statutes. Users found engaging in illicit activities or using the AI to facilitate or amplify unlawful objectives will be subject to immediate account suspension and possible reporting to relevant authorities. Respectful Interactions Users are expected to maintain civility and respect in their usage of the Services. While the AI does not have personal feelings, the manner in which queries are structured may still reflect user intent and can lead to potential violations, such as harassment or hateful content. The platform reserves the right to intervene, limit, or terminate services to users whose input patterns are consistently flagged for hateful, harassing, or threatening language. Reporting Mechanisms Should you encounter user-generated content or AI-generated outputs that you believe violate these Terms, you are encouraged to report such content through the designated channels. AlterHuman will review these reports promptly and may take measures, including content removal, user suspension, or any other remedial action deemed necessary. 21.3 Interaction with Business Policies and Regulations Industry-Specific Compliance Different industries (e.g., healthcare, finance, legal) may require specialised compliance with regulations such as HIPAA, GDPR, FINRA, etc. AlterHuman’s AI is not configured or guaranteed to meet the stringent demands of specialised industry certifications unless explicitly stated. Businesses are solely responsible for configuring their usage of the services to meet the necessary regulatory or policy requirements of their industry. Disclaimer of Compliance Responsibility AlterHuman does not assume liability for ensuring that any user or business entity remains in compliance with internal or external regulations. The responsibility for lawful and policy-compliant usage of the AI-based system rests entirely with the users or the businesses adopting the service. No Endorsement of User Activities AI-based tools from AlterHuman function independently of content evaluation or platform usage at the user level. US users become solely responsible for meeting all applicable rules and regulations under this policy of neutrality. 21.4 Limitation of Liability: A Detailed Explanation Scope of Limitation Section 15 liability limits protect any claim aimed at AlterHuman, whatever the nature of the claim. Our relationship with users abolishes ambiguities that emerge due to AI technology uncertainty through basic protective restrictions. As you access our system through Services you accept that these platform limitations safeguard our experimental and evolving AI platform. User Responsibility for Backup and Data Integrity You must maintain a regular backup system for 'use critical data along with records and logs that develop during interactions with the AlterHuman system. We do not take responsibility for data loss or corruption, even if the system contains errors, if users make mistakes or if another reason triggers issues. Consequential and Punitive Damages By accepting these Terms, you explicitly waive any right to seek punitive damages or indirect damages from AlterHuman relating to your usage of the Services. In jurisdictions that do not allow such waivers, our liability is capped as stated in the Terms. 21.5 Indemnification in Greater Detail Risk Allocation Indemnification clauses allocate risks between the parties. You agree to indemnify AlterHuman to protect us from harm that might arise from your misuse of the Services, breach of the Terms, or infringement of the rights of others. This clause is essential for maintaining the service model at scale and ensuring a safe and lawful environment for all users. Cooperation and Notification A timely notification requires you to provide both needed information and support for the company's defence. When you actively work with us to settle disputes, it can improve the outcomes while saving everyone involved a lot of money on legal expenses. AlterHuman’s Right to Defend AlterHuman may, at its discretion, assume the defence of any claim for which you are required to indemnify us. 21.6 Prohibited Uses—Extended Discussion Criminal Activities and Terrorism The platform forbids all criminal and terrorist activities, including facilitation or orchestration through its platform. The Western Association of divergent communications platforms prohibits three main activities, which span the spectrum from unauthorised operational planning to dangerous material procurement and the dissemination of criminal material. When our users engage in criminal or terrorist-related activities, we work together with legal enforcement officials to share relevant user data. Spam and Phishing Using artificial intelligence to generate messaging or voice call structures for spam and phishing attacks goes against the rules and will lead to stiff legal consequences for users. We proactively monitor high-volume activities. The detection of suspicious behavior might result in account suspension or force you to complete added identification verification steps. Harassment, Hate Speech, and Discrimination Your account will immediately end after entering terms that propagate hate speech or harassment or discriminatory content through the AI system. All users benefit from our serious handling of infractions, which sustains a respectful and secure environment. Data Scraping or Unauthorized Data Collection Using the Services to scrape, harvest, or otherwise collect data (personal or otherwise) about other users without their consent is strictly prohibited. When illegal activities come to our attention, we maintain the authority to terminate accounts and pursue legal procedures when suitable. 21.7 Additional Considerations for Organizations and Teams Team Seats and Internal Policies The responsibility for ensuring your organisational team members follow Terms falls on you as their account administrator. Source administrators need to educate employees about suitable AI utilisation while teaching them about potential hazards that AI-powered dialogues can introduce. Enterprise-Level Customizations Certain businesses might need customised AI models alongside unique, specific customisation options. When specialised features or models are required, enterprise agreements create details about service level commitments and support services and liability allocation. Custom agreements about specific services take precedence over conflicting clauses in these Terms when applied to custom services mentioned within the agreements. Data Handling for Enterprises Enterprise-level organisations should fill out strong data protection systems. Enterprise-grade security exists in the AlterHuman platform yet organisations remain entirely accountable to meet their GDPR data requests and other confidentiality obligations. 21.8 Miscellaneous Export Control Laws You agree to comply with all applicable laws regarding the transmission of technical data exported from your country of residence. Your use of the services may be subject to the export and import laws of other countries. Beta Features From time to time, AlterHuman may offer new “beta” features or tools. Such features are provided exclusively for testing and evaluation purposes. We may modify or discontinue these features at any time without prior notice, and the usual disclaimers and liability limitations apply. No Third-Party Beneficiaries Except as explicitly stated in these Terms, no individual or entity other than the parties to these Terms shall have any right to enforce these Terms. Language of the Terms These terms may be translated into other languages for convenience. In the event of any inconsistency or discrepancy between the English version and any non-English version of these Terms, the English version shall prevail. 22. IN DEPTH ANALYSIS OF KEY LEGAL TERMS Given the complexity and gravity of legal agreements governing AI-based services, we provide additional in-depth discussion to reach a comprehensive word count and to ensure the user’s thorough understanding: Evolving Legal Landscape of AI Worldwide governments and regulatory entities maintain increasing monitoring of artificial intelligence applications. The laws regarding algorithmic transparency along with data privacy and automated decision making remain subject to permanent change. Consent is required from you to meet obligations under newly emerging regulatory frameworks that affect your activities on AlterHuman. Wraparound programs and compliance features from AlterHuman will roll out to match upcoming regulatory requirements. Your primary responsibility regarding compliance requires you to change your usage as new regulations come into effect. User Consent for AI Interactions When participating in AlterHuman activities, you simultaneously authorise its system to record, process and analyse your voice (or text) data through machine-learning models. When you use AlterHuman's AI interactions with third parties, like customers receiving voice-based services, you confirm that you received their explicit consent to let your system process their data or that you have alternative lawful grounds for this data processing. Limitations on Legal Claims Any legal disputes must be brought within a certain timeframe. You agree that, to the extent permitted by law, any claim or cause of action arising out of or related to your use of the Services or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred. This shortened limitation period reflects the rapid pace of AI evolution and ensures timely resolution of any controversies. Technical Support Boundaries AlterHuman may offer technical or customer support through various channels. While we strive to be helpful and responsive, the user remains solely responsible for customizing, maintaining, and securing their own systems that interface with the Services. AlterHuman does not guarantee resolution times or outcomes for technical issues unless explicitly stated in a separate service-level agreement (SLA). Uptime and Service-Level Goals AlterHuman aims for high availability but does not promise 100% uptime. Planned maintenance windows, unscheduled disruptions, force majeure events, or third-party outages may result in temporary service unavailability. No SLA credits or refunds will be provided unless separately negotiated in writing as part of a higher-tier enterprise agreement. Feedback Loops and Model Training As part of your usage, you may receive system prompts requesting feedback or evaluations. Providing this feedback helps train and refine the AI models. You grant AlterHuman the right to use the feedback for model improvement. We anonymize or pseudonymize user data for such training whenever feasible, aiming to safeguard personal information. Fair Use of Resources AlterHuman employs a fair use policy to prevent misuse of system resources, including excessive API calls, bandwidth usage, or storage consumption. If your usage surpasses normal operational thresholds and places an undue burden on our systems, we may limit or suspend your account to preserve service quality for other users. Survival and Post-Termination Consequences Even after termination, certain obligations of the users and protections for AlterHuman remain in force. These include (but are not limited to) the disclaimers of warranties, limitations of liability, and indemnification clauses. Your data may be irretrievable after termination. You are encouraged to export any necessary data prior to closing or allowing your account to lapse. 23. ENTIRE AGREEMENT AND CONTACT INFORMATION Entire Agreement These Terms (including any other agreements or policies referenced herein) constitute the entire understanding between you and AlterHuman regarding the use of the Services and supersede all prior discussions, proposals, or agreements, whether oral or written, relating to the subject matter hereof. Contact Information If you have any questions regarding these Terms, or if you wish to report any issue relating to the Services, you may reach out to us at: Edysor Technologies Pvt. Ltd. [Insert Physical Address or Office Location Here] Email: [Insert Contact Email Here] Phone: [Insert Contact Number Here] Severability If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect. No Waiver The company’s failure to enforce any right or provision of these terms will not be deemed a waiver of such right or provision. Updates to Our Terms We may update these terms from time to time. If we do, we will publish the new terms on this page and update the “Last Updated” date at the top. By continuing to use the services after any changes become effective, you agree to the revised Terms. 24. FINAL TERMS We appreciate your interest in AlterHuman and your willingness to review these terms in detail. Our goal is to provide a robust and pioneering AI-based voice interaction service. By setting out clear terms, disclaimers, and guidelines, we aim to foster a respectful, lawful, and productive environment for all users. Remember: If you do not agree to these Terms, you must discontinue the use of AlterHuman immediately. Thank you for choosing AlterHuman. We look forward to supporting your voice automation needs with our AI-driven technology.